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                  Brant County Branch

FAMILY GUIDE FOR THOSE SUPPORTING PERSONS WITH MENTAL HEALTH ISSUES

MENTAL HEALTH ACT INFORMATION

Ministry of Health and Long Term Care - Written information is available through INFOline at 1-800-268-1154 (toll free) or TTY 1-800-387-5559 or documents downloaded in PDF format

  • Mental Health Act

  • Brian’s Law (Mental Health Legislative Reform)

      Internet sites    -    http://www.e-laws.gov.on.ca/DBLaws/Statutes/English/90m07_e.htm

                                   -    http://www.health.gov.on.ca/english/public/pub/mental/faq.html

 

Psychiatric Emergencies and the Law - Forms of the Mental Health Act can be downloaded in PDF format

Internet site - http://www.forms.ssb.gov.on.ca/mbs/ssb/forms/ssbforms.nsf/AttachDocsPublish/014-6428-41~1/$File/6428-41_.pdf

 

Consent and Capacity Board - Information sheets regarding preparing for and appearing before the Consent and Capacity Board can be downloaded in PDF format

Internet site  -  www.ccboard.on.ca

 

Community Legal Education Ontario - Publications are available in print or online and can be downloaded in PDF format, 119 Spadina Avenue, Suite 600, Toronto M5V 2L1, (416) 408-4420

  •  Continuing Power of Attorney for Property

  •  Power of Attorney for Personal Care

Internet site - www.cleo.on.ca

 

Rights Guides and Other Information - Brochures may be ordered through Psychiatric Patient Advocate Office or downloaded in PDF format, 55 St. Clair Avenue West, Suite 802, Toronto  M4V 2Y7, (416) 327-7000

  • PPAO: An Advocacy and Rights Protection Program

  • Incapable to Manage Property

  • Incapable to Make Treatment Decisions

  • Making an Informed Decision about your Treatment

  • Restraints

  • How to Complain Against Health and Social Service Practitioners

  • Patients’ Rights under the Mental Health Act

  • Patients’ Rights under the Health Care Consent Act

Internet site - www.ppao.gov.on.ca

NOTE

 

Under the Charter of Rights and Freedom Act, psychiatric patients, when charged with an offence, must be given access to a lawyer without delay.
 

INTRODUCTION 

This guide was first produced in booklet form by The Family Initiative  - a committee formed within the Canadian Mental Health Association, Brant County Branch.  We have revised it as an online resource to keep it current.  We hope readers will find this resource useful in their journey to supporting a family member with mental illness.

EMERGENCY  PHONE  NUMBERS

Brant Community Healthcare System

24 Hour Mental Health Crisis Line.................................................(519) 752-2273 (752-CARE)

Community Mental Health at Brant Community Healthcare System..........(519) 751-5530

Children’s Aid Society of Brant...............................................................................(519) 753-8681

Justice of the Peace (8:30 a.m. to 4:30 p.m.):.....................................................(519) 758-3469

Nova Vita Women’s Services Crisis Line:.........................................................(519) 752-4357

OPP - County of Brant:..............................................................................................1-888-310-1122

OPP - TTY Only.........................................................................................................1-800-310-1133

Poison Control............................................................................................................1-800-268-9017

Police, Fire, Ambulance.................................................................................................................911

Police - Brantford (administration):........................................................................(519) 756-7050

St. Leonard’s Community Services Crisis Line .................................................(519) 759-7188

Sexual Assault Centre Crisis Line...........................................................................(519) 751-3471

HELP LINES 

AIDS Hotline................................................................................................................1-800-668-2437

Consumer Health Information Centre..................................................................1-800-667-1999

Crime Stoppers..........................................................................................................1-800-222-8477

Drug and Alcohol Registry of Treatment (D.A.R.T.).......................................1-800-565-8603

Kids Help Phone........................................................................................................1-800-668-6868

Mental Health Service Information Ontario........................................................1-866-531-2600

Ombudsman of Ontario............................................................................................1-800-263-1830

Parent Help Line........................................................................................................1-888-603-9100

Problem Gambling Helpline..................................................................................1-888-230-3505

Psychiatric Patient Advocate Office....................................................................1-800-578-2343

Schizophrenia Society of Ontario.........................................................................1-800-449-6367

Telehealth Ontario.....................................................................................................1-866-797-0000

HOUSING AND FOOD SERVICES

Brantford Food Bank, 110 Icomm Drive...............................................................(519) 753-2883

Canadian Mental Health Association, Brant County Branch.........................(519) 752-2998

Supported Housing Program, Congregate living spaces, one- and two-bedroom apartments with support.

Suite 203, 44 King St.

Canadian Red Cross, Meals on Wheels............................................................(519) 753-4189

25 William Street

City of Brantford Housing Department..................................................................(519) 759-3330

Geared to income housing, 220 Colborne St.

Community Resource & Employment Centre....................................................(519) 751-4357

To obtain a food calendar for free meals in the community, 102 - 1100 Clarence St. S.

Housing Resource Centre.......................................................................................(519) 759-3330

Information & referrals for emergency & permanent housing, 220 Colborne St.

Nova Vita Women’s Services................................................................................(519) 752-1005

Emergency shelter for women & abused women and their children

St. Leonard's Community Services, Youth Resource Centre.......................(519) 758-9644

Residential program for youth, 331 Dalhousie St.

Salvation Army Booth Centre .................................................................................(519) 753-4193

Hostel for men, 187 Dalhousie St.

SUPPORT SERVICES

Brant Community Care Access Centre.................................................................(519) 759-7752

Home care support, 274 Colborne St.

Brant Community Healthcare System, Brantford General Site

Mental Health Services, 225 St. Paul Ave...........................................................(519) 751-5530

  • Day Program

  • In-patient program

  • Kool Kats (sports teams)

  • Medication Clinic

  • Outpatient Mental Health Counseling

  • VIP (Vocational Incentive Program)

Brantford Vocational Training Association.........................................................(519) 751-1694

Consumer/Survivor Initiative, 116 Dalhousie St.

  •    Employment Programs (QuicKlean, Burning Memories)

  •    Friend to Friend (Trained peer support volunteers)

  •    Birds of a Feather (Peer support group)

  •    Peer Support Workers

  •    We Care (Peer support & personal care packages to mental health inpatients)

 

Canadian Mental Health Association, Brant County Branch.........................(519) 752-2998 

 44 King St., Suite 203

  • Alternatives Activity Centre

  • Community Support Services (case management)

  • Court support & Diversion

  • Family Support

  • Life skills

  • Mental Health Promotion

  • Supported Housing

  • Sustainable Employment Initiative

  • Works for Me (vocational support)

Contact Brant................................................................................................................(519) 758-8228

Information & referral for children's & developmental services 164 Colborne St. W.

Eating Disorder Services of Brant.........................................................................(519) 752-5468

Education and support for eating disorders, Brantford General, 211 Terrace Hill St.

Family Counseling Centre of Brant........................................................................(519) 753-4173

Individual and family counseling, credit counseling and anger management, 54 Brant Ave.

Geriatric Mental Health Outreach Program........................................................(519) 752-3636

Mental health services for individuals over 65, 442 Grey St., Unit A

St. Joseph's Healthcare Hamilton

Brant Assertive Community Treatment Team...................................................(519) 752-2927

24-hr/365-day team support for persons with serious mental health issues, 44 King St., Suite 204

St. Leonard's Community Services, Mental Health & Addiction Services(519) 754-0253

For people who are struggling with addictions & mental health issues, 133 Elgin St.

            Crisis Line..........................................................................................................(519) 759-7188

            Toll Free...........................................................................................................1-866-811-7188

  • Addiction Counselling

  • Buffalo Street Residence

  • Mobile Crisis Response Service

  • Parent/Adolescent Support Program

  • SNAP (Stop Now and Plan)

  • Youth Anger Control Program

Schizophrenia Society of Ontario, Hamilton Chapter .....................................(905) 523-7413

Six Nations Mental Health Services.....................................................................(905) 765-7840

Mental health services for persons living on Six Nations

Victim Services of Brant............................................................................................(519) 752-3140

Volunteers work with police to assist persons in crisis, Brantford Police Station, 344 Elgin St.

Woodview Children's Centre...................................................................................(519) 752-5308

Children's mental health centre, 201 - 233 Colborne St.

SUPPORT GROUPS

"FAMILIES CARING, FAMILIES SHARING" is an ongoing support group for families dealing with mental health issues. The group is facilitated by family members who face the same challenges. The group provides families with coping strategies and provides a support network. The group is held on the 2nd Tuesday of every month from 7:00p.m. - 8:30p.m. at Sydenham United church, Fellowship Room, 120 Sydenham Street, (corner of Dundas & Sydenham St.) Brantford.

Please note: Meeting locations may be subject to change. Please call 519-752-2998, ext. 112 before each date to confirm location.

For more information, please contact the Canadian Mental health Association at 519-752-2998, ext. 112, e-mail: lill@cmhbrant.on.ca, or Pat Buckley, Support Group Coordinator at 519-754-0134. e-mail: familiessupportingfamilies@hotmail.com

Suicide Bereavement Support Group of Brant A support group for persons who have lost family or friends to suicide. The group runs the third Wednesday of each month, from 7:00 p.m. - 8:30 p.m. at the Stedman Community Hospice (behind the St. Joseph's Lifecare Centre) on Wayne Gretzky Parkway, Brantford.

Please note: Meeting locations may be subject to change. Please call 519-752-2998, ext. 112 before each date to confirm location. For more information, or to register into the group,l call 519--752-2998, ext. 112.

Brant Community Healthcare System, Anxiety & Phobic Support and Education Group

Anxiety education and assertive & relaxation training....................................(519) 751-5530

Brantford Vocational Training Association, Birds of a Feather Support Group

Peer support group run by and for consumers of mental health service..(519) 751-1694

CMHA and St. Leonard's Community Services jointly provide:

The OASIS Group ............................................................................................(519) 752-2998 x122

For those with both mental health and substance abuse issues, Meets weekly at 175 Dalhousie St.

INCOME MAINTENANCE

Ontario Disability Support Program......................................................................(519) 756-5790

38 Darling St.

Canada Pension Plan Disability...........................................................................1-800-277-9914

Ontario Works Brant...................................................................................................(519) 759-3330

220 Colborne St.

Brant County Community Legal Clinic...................................................................(519) 752-8669

Free legal assistance re tenants’ rights, ODSP, E.I., WSIB, CPP

EDUCATIONAL AND VOCATIONAL SUPPORTS

Brantford Vocational Training Association.........................................................(519) 751-1694

Consumer/survivor businesses - QuicKlean, Burning Memories, 116 Dalhousie St.

Canadian Mental Health Association, Brant County Branch.........................(519) 752-2998

Works For Me & Sustainable Employment Initiative, 44 King St., Suite 203

L. Tara Hooper & Associates.................................................................................(519) 752-2000

321 Rawdon St.

Ontario March of Dimes............................................................................................(519) 759-7852

110 Icomm Drive

Ontario Disability Support Program, Employment Supports........................(519) 756-5790

38 Darling St.

Vocational Incentive Program................................................................................(519) 751-5530

DISTRESS CENTRES

Alcoholics Anonymous..............................................................................................(519) 752-5981

Children’s Aid Society of Brant County

- Brantford.......................................................................................................................(519) 753-8681

- Ohsweken...................................................................................................................(519) 445-2247

Sexual Assault Centre of Brant...............................................................................(519) 751-1164

Victim Services of Brant, 344 Elgin St...................................................................(519) 752-3140

MEDICAL CLINICS

Brantford Urgent Care

225 Fairview Dr.............................................................................................................(519) 753-9581

Gané Yohs Community Health Centre, Ohsweken..........................................(519) 445-2252

Sexual Health Clinic, Brant County Health Unit.................................................(519)  753-4937

194 Terrace Hill St.

Terrace Hill Walk-In Clinic.......................................................................................(519)  759-7425

217 Terrace Hill St.

Willett Hospital, Paris.................................................................................................(519) 442-2251

238 Grand River St. N., Paris.

WARNING SIGNS OF DEPRESSION

             Depending on severity of the depression, a person may experience some or all of the following symptoms:

  • Changes in appetite and weight.

  • Sleep problems, waking up early, sleeping too little or too much, having difficulty going to sleep.

  • Extreme fatigue; feeling tired all the time, even without having worked, and despite rest.

  • Lack of motivation; procrastination.

  • Decreased effectiveness or productivity.

  • Inability to feel pleasure, emotional flatness, empty feeling inside.

  • Either agitation or loss of energy; restless or too tired and weak to do anything.

  • Unusual weeping, sobbing, tearfulness, despairing, sadness.

  • Desire for solitude, social withdrawal.

  • Feelings of hopelessness and helplessness.

  • Fearful or anxious.

  • Feelings of self-blame, worthlessness and/or guilt.

  • Difficulty concentrating on work, reading, TV or hobbies; scattered attention.

  • Difficulty making decisions, even small ones.

  • Recurrent thoughts of death, dying, or committing suicide.

  • Preoccupation with failure(s) and loss of self-esteem.

  • Non-verifiable physical illness.

Treatment for Depression

Depression is the most treatable of mental illnesses. If not treated, depression can last for many months or even years.

  • Counseling - works with individuals or their families to help them cope with the problems and stresses encountered in life. Counseling is carried out by social workers, marriage and family therapists or pastoral counselors.

  • Medications - are prescribed by doctors and psychiatrists. Ask the doctor how the medication works, how long before they take effect, and what the side effects are. People should work with their doctor to make sure medications are working properly, taken as directed and in the correct dosage. Don’t stop taking medication without consulting your doctor.

  • Self-Help Groups - consist of people who provide mutual support by sharing experiences, coping skills and information. Groups for friends and family, as well as individuals with personal experience, are helpful.

  • Psychotherapy - is conducted by mental health professionals, such as psychiatrists or certified psychologists, who help the person understand the illness, solve problems and manage stressful situations. Cognitive therapy focuses on understanding and overcoming distorted and negative thinking. Interpersonal therapy concentrates on building healthy personal relationships.

  • Support of Family and Friends - can help by treating depression the same as a physical illness. Try not to criticize, push, patronize, lose your temper or be a rescuer. Listen, support and provide sympathetic understanding.

Depression Medication

Antidepressant drugs increase neurotransmission in the brain. Neurotransmitters carry messages within the brain and body and are involved in many bodily functions, e.g. regulation of mood, sleep and appetite. It usually takes 4-6 weeks and sometimes up to 10 weeks before the treatment is effective. Appetite, energy level, and sleeping patterns may improve before one’s mood does. Others may notice improvement before the patient does.

WARNING SIGNS OF SCHIZOPHRENIA

A person may:

  • Lose interest in usual pursuits.

  • Withdraw from friends and family members.

  • Become easily confused, have difficulty concentrating.

  • Feel listless and apathetic.

  • Spend most of the day alone in his/her room.

  • Become intensely preoccupied with body, health, philosophy or religion.

  • Use words that make no sense.

  • Hear voices or non-existent sounds, or have unusual sensations of taste or smell.

  • Experience sleepiness and agitation; frequently reverse night and daytime activities.

  • Have a suspicion of being watched or followed.

  • Demonstrate minor changes in personality.

  • Lose all interest in schoolwork or hobbies.

  • Show little or no emotion.

  • Be angry or afraid of loved ones for no apparent reason.

These symptoms may remain unchanged, become continuous or lead to an acute episode.

TREATMENT OF SCHIZOPHRENIA

Treatment for schizophrenia involves both medication and supportive counseling. Depending upon the severity of the symptoms, someone with schizophrenia may be treated as an out-patient or, sometimes, as an in-patient at a hospital. Families have found that it is important for both the person and his/her family supports to understand what is involved in treatment and to take an active role in planning the most suitable course.

 Medications

The second generation of anti-psychotic drugs, called "atypicals", which were introduced about 10 years ago, include risperidone (Risperdal), olanzapine (Zyprexa), clozapine (Clozaril), and quetiapine (Seroquel).  Compared with conventional anti-psychotics, atypicals improve cognitive function in many patients with fewer adverse affects. The atypicals may help patients maintain their therapeutic regimen and decrease relapses related to non-compliance.

 

Neuroleptics block receptors for the brain chemical, dopamine, on dopamine-transmitting nerve cells.  Dopamine is one of the brain’s neurotransmitters and carries messages from certain specific nerve cells to other specific cells in the brain. Evidence is accumulating that some people with schizophrenia may either have too many dopamine receptors, or else have receptors that are overly sensitive to dopamine. Because of this, the brain of a person who has schizophrenia may receive too many messages along these pathways.  These extra messages may compete in some way with signals transmitted through other chemical pathways, and may result in the production of psychotic symptoms.

 

In North America, there are about 30 varieties of neuroleptics in common use.

WARNING SIGNS OF BIPOLAR DISORDER

The following symptoms of bipolar disorder can persist on the average from 1 to 3 months:

  • Inflated sense of self-importance and self-confidence.

  • Decreased need for sleep; may only sleep for a couple of hours a night.

  • Jumping from one topic to another and/or talking more, and faster, than usual.

  • Racing thoughts occurring almost simultaneously.

  • Overreacting to stimuli, misinterpreting events and being easily distracted.

  • Excessive social, physical, and mental activities.

  • Going on buying sprees, being sexually indiscrete, making unwise business investments, or incurring heavy debts.

  • Having excessive energy, making it difficult to concentrate on a single subject for very long.

  • Exhibiting moods that affect the person’s job performance or relationships with others.

  • Experiencing rapid, unpredictable emotional changes; happy one minute and angry the next.

  • Refusing treatment because the person may not recognize that he/she is ill.

  • Blaming others for everything that goes wrong; difficult to reason with.

  • Losing touch with reality, perhaps hearing voices (hallucinations), or having strange ideas (delusions).

Modern Treatment of Bipolar Disorder

Treatment for Bipolar Disorder depends upon the symptoms, the severity and duration of the illness, the possible precipitating causes (stressors) and previous responses to treatment. Treatment may include one or any combination of medication, electro-convulsive therapy, and psychotherapy.

Medication - The response to medication varies. Some people respond to short term medication while others need a longer-term regimen. Still others may need to take medication for the rest of their lives, much like people with diabetes who take insulin. Three groups of medications are used for the treatment of Bipolar Disorder: anti-depressants, tranquilizers and mood stabilizers.

Electro-Convulsive Therapy  (ECT) -  This procedure has evolved into a safe option without the severe side effects individuals faced years ago. ECT has the highest success rate for the treatment of severe depression and is ordinarily given three times a week. The average number of treatments is between eight and twelve, although it could be more or less depending on individual needs. Because as many as 20 to 50 percent of the people who respond well to ECT relapse within six months of the treatment, it is not unusual for a person to be maintained on anti-depressants, mood stabilizers or ECT (every 4 to 6 weeks).

Psychotherapy - consists of a dialogue between patient and therapist in a supportive environment where there is respectful attention on the part of the therapist to the patient and his/her issues. Such therapy can also take place within the context of a group. In the case of patients with Bipolar Disorder, discussion may initially focus on such issues as feelings about the illness itself, what it means to the person to have to take medication, the temptation to deny the illness and the impact of the illness on self-esteem, interpersonal relations and work. Attention may be focused later on more general issues of lifestyle, marital and family relations, or any other matters the individual wishes to explore.

WHAT EXACTLY ARE ANXIETY DISORDERS?

Anxiety disorders are a group of disorders, which affect behaviour, thoughts, emotions and physical health.  Research into their origins continues, but it is believed they are caused by a combination of biological factors and an individual’s personal circumstances, much like other health problems, such as heart disease or diabetes.

 

Panic Disorder - As the name suggests, panic disorder is expressed in panic attacks, which occur without warning, accompanied by sudden feelings of terror. Physically, an attack may cause chest pain, heart palpitations and shortness of breath, dizziness, abdominal discomfort, feelings of unreality and fear of dying.  When a person avoids situations that he/she fears may cause a panic attack, the condition is described as panic disorder with agoraphobia.

 

Phobias - Phobias are divided into two categories: social phobia, which involves fear of social situations, and specific phobias, such as fear of flying, the sight of blood or heights.

Social Phobia - People with social phobia feel a paralyzing, irrational self-consciousness about social situations. They have an intense fear of being observed, or of doing something horribly wrong in front of other people. The feelings are so extreme that people with social phobia tend to avoid objects or situations that might stimulate that fear, which dramatically reduces their ability to lead a normal life.

Specific Phobias - Fear of flying, heights and open spaces are some typical specific phobias. People suffering from a specific phobia are overwhelmed by unreasonable fears, which they are unable to control.  Exposure to feared situations can cause them extreme anxiety and panic, even if they recognize that their fears are illogical.

Post-Traumatic Stress Disorder - A terrifying experience in which serious physical harm occurred or was threatened, can cause Post-Traumatic Stress Disorder. Survivors of rape, child abuse, war or a natural disaster may develop Post-Traumatic Stress Disorder. Common symptoms include flashbacks, during which the person re-lives the terrifying experience, nightmares, depression and feelings of anger or irritability.

Obsessive-Compulsive Disorder - This is a condition in which people suffer from persistent, unwanted thoughts (obsessions) and/or rituals (compulsions) which they find impossible to control. Typically, obsessions concern contamination, doubting (such as worrying that the iron hasn’t been turned off) and disturbing sexual or religious thoughts.  Compulsions include washing, checking, organizing and counting.

Generalized Anxiety Disorder - Characterized by repeated, exaggerated worry about routine life events and activities. This disorder lasts at least six months, during which time the person is affected by extreme worry more days than not. The individual anticipates the worst, even if others would say they have no reason to expect it. Physical symptoms can include nausea, trembling, fatigue, muscle tension or headache.

HOW CAN ANXIETY DISORDERS BE TREATED?

There are two main medical approaches to treating an anxiety disorder: (1) drug therapy and (2) cognitive-behavioural therapy (CBT).  Combining the two types of treatment can be effective.

Because most anxiety disorders have at least some biological component, antidepressants and anti-anxiety drugs are generally prescribed.  It is important to inquire about possible side effects of any medication.

Therapeutic strategies can be effective in reducing symptoms in each of the anxiety disorders. The techniques used include cognitive restructuring, to help people turn their anxious thoughts, interpretations and predictions into thoughts that are more rational and less anxious.  People with anxiety disorders may also benefit from controlled exposure to feared objects or situations.

Specific CBT techniques have been developed to help assist with particular anxiety disorders. People with panic disorder, for instance, can benefit from breathing retraining, which shows them how to slow their breathing and use meditation when they are feeling anxious.

Support groups and educational resources can also be included in treatment. Anxiety disorders place a great burden on the individuals affected, their families and friends.  Learning all you can about the particular condition touching your life can help you develop tools for living with an anxiety disorder, or living with someone who has an anxiety disorder. A proper diagnosis is the key to putting a person with an anxiety disorder on the right treatment path.

HELPFUL INFORMATION

Should it be necessary to involve the Police or a Hospital Emergency Department, the following information would be useful.  (It may be wise to have this completed and available in a safe place.)

PLEASE PRINT

 

Name: ..............................................................

 

Birth Date: ...........................................................................

 

Telephone: ........................................................................

 

Health Card #: ...................................................................

 

Allergies:..............................................................................

 

Family Doctor: ...................................................................

 

Psychiatrist: ........................................................................

 

Current Medication & Doses:........................................

 

........................................................................

 

........................................................................

 

Emergency Contact Person: ........................................

 

Other information such as details of prior hospitalization would be helpful.

 

  

The contents of this website have been derived from

a variety of reliable sources for information purposes

only. It is not intended to replace any information or

instructions given to you by your medical practitioners.

 

NOTE: If there is inaccurate or outdated information on this guide that needs to be revised feel free to contact us at reception@cmhabrant.on.ca with the updated information and we will update the site accordingly. If there is any information that is not found in this guide that you feel would be beneficial to others, please feel free to email us the information with the subject header Family guide addition.

 

 

 

 

 

 
   
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