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                  Brant County Branch
SERVICE ACCOUNTABILITY AGREEMENT
Article 3 Provision of Services

3.1

Provision of Services.
  1. The HSP will provide the Services in accordance with:
    1. the terms of the Agreement, including the Service Plan;
    2. Applicable Law; and  
    3. Applicable Policy
       
  2. When providing the Services, the HSP will meet the Performance
    Standards and Conditions identified in Schedule E.
     
  3. Unless otherwise provided in this Agreement, the HSP will not reduce,
    stop, start, expand, cease to provide or transfer the provision of the Services or
    change its Service Plan except with notice to the LHIN, and if required by Applicable Law or Applicable Policy, the prior written consent of the LHIN;
     
  4. Unless the HSP is a community care access centre, the HSP will not restrict or refuse the provision of Services to an individual, directly or indirectly, based on the geographic area in which the person resides in Ontario.
3.2 Subcontracting for the Provision of Services.
  1. Unless already identified as a subcontract service in Schedule A, the HSP agrees that the HSP will not subcontract the fulfillment of all or any part of the HSP’s obligations under this Agreement without the prior written consent of the LHIN. Such consent will be in the sole discretion of the LHIN and may be subject to additional terms and conditions.
     
  2. When entering into a subcontract the HSP agrees that the terms of the subcontract will enable the HSP to meet its obligations under this Agreement.  Without limiting the foregoing the HSP will include a provision that permits the LHIN or its authorized representatives, to audit the subcontractor in respect of the subcontract if the LHIN or its authorized representatives determine that such an audit would be necessary to confirm that the HSP has complied with the terms of this Agreement.
     
  3. All actions taken or not taken by the subcontractor and Services provided by the subcontractor will be deemed actions taken or not taken by the HSP and Services provided by the HSP.
     
  4. Nothing contained in this Agreement or a subcontract will create a contractual relationship between any subcontractor or its directors, officers, employees, agents, partners, affiliates or volunteers and the LHIN.
3.3 Conflict of Interest.   . The HSP will use the Funding, provide the Services and otherwise fulfill its obligations under this Agreement without an actual, potential or perceived Conflict of Interest.  The HSP will disclose to the LHIN without delay any situation that a reasonable person would interpret as an actual, potential or perceived Conflict of Interest and comply with any requirements prescribed by the LHIN to resolve any Conflict of Interest.
3.4 E-health/Information Technology Compliance. The HSP agrees to comply with
any technical and information management standards, or solutions related to architecture, technology, privacy and security set for health service providers by the MOHLTC , eHealth Ontario or the LHIN within the timeframes set by the MOHLTC or the LHIN as the case may be.
 
3.5 Policies, Guidelines Directives and Standards.  Either the LHIN or the
MOHLTC will give the HSP notice of any amendments to the manuals, guidelines or policies identified in Schedule D. Amendments will be effective on the first Day of April following the receipt of the Notice or on such other date as may be advised by the LHIN or MOHTLC as the case may be.  By signing a copy of this Agreement the HSP acknowledges that it has a copy of the manuals, guidelines or policies identified in Schedule D.
 
 
 
   
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